With a breadth of IT services, multiple locations, and over 10 years of experience, Alpha Computer Group is able to support our customers on a national level. We provide a niche service for small and medium size businesses requiring managed IT service and support. In addition, our data center and online backup services bring highly secured managed services to our customers throughout Long Island, providing business continuance for companies requiring 24/7 uptime. We have leveraged our industry experience to gain many valuable certifications with leading manufacturers of technology hardware and software. When you need managed services on Long Island to maintain peak operation in the IT network of your small business, consider us here at Alpha Computer Group. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with our managed services. We always focused on making your business better. We will provide managed services and IT support only if we can deliver a return on the investment or lower the total cost of technology support. Advancements in technology and IT services that are properly managed should make your life easier, not more complicated. As the provider of technology implementations and IT support services for business all over Long Island, we have become the ultimate turn-key solution for a company that has built a reputation around the world for the best experiences and first-class service. Free yourself to run your business instead of worrying about the quality of your tech support, figuring out complex technology or trying to piecemeal solutions. We have you covered with industry-leading IT support services.
Are you struggling to manage the daily IT support needs of your business? Simplify things with Managed IT.
– Managed Services take a proactive approach to ensure that the technologies your business operations depend on remain fully operational through 24-hr monitoring and routine preventative maintenance.
Call (877) 608-8647 for a free network consultation for your business.
Is Managed IT Right for Your Business?
Technology plays a huge role in day-to-day operations for most businesses. Therefore it’s important that you not only have the right technologies, but that those technologies remain fully operational at all times. Living by the traditional break/fix IT service model can help you get by, but adopting the proactive approach of Managed Services will allow you to resolve IT issues before they negatively impact your business.
Without a Managed Services Provider, the responsibility and risk associated with managing your IT systems rests on your shoulders. If something goes wrong or breaks – like your server crashes or a workstation gets infected with malware – it’s up to you to take notice and contact an IT support provider to get it fixed. By that time, it’s already too late. If you’ve noticed to an IT problem, the damage has already been done. Business operations have been disrupted by the need to contact IT support, productivity has decreased and data has been lost. Therein lies the risk of the reactive break/fix IT support method.
Think About How You Currently Handle Your Business’ IT Needs
Ask yourself these questions:
◾Has an employee with slightly above-average computer knowledge been inadvertently designated as your “go to” person for IT support?
◾Does the appointed “tech” person spend more time troubleshooting & resolving computer issues than they do on their actual job?
◾Does the idea of hiring a dedicated IT Support Professional at the annual cost of $40-$80k simply not fit into your company budget?
If you’ve answered “yes” to any of the questions above, chances are your company could benefit from Managed IT. Give us a call 877-608-8647 or contact us online to learn more about our Managed IT services or to get a free network consultation for your business network.
The Managed Services Way
Managed IT Services are ideal for small to medium businesses that depend on technology to conduct everyday business operations & face technical challenges on a regular basis. With Managed Services, you don’t have to worry about managing the IT infrastructure that serves as the foundation of your business. All of your servers, workstations and networks will be continuously monitored and regularly maintained by Alpha Computer Group – your trusted Long Island Managed Service Provider.
By outsourcing your IT service & support needs to us, you’ll be able to enjoy all of the benefits that come with a full-service IT support department without the expensive costs. We will provide a custom, comprehensive Managed IT Services plan that can be tailored to meet the specific needs of your business.
Whenever you need help, our friendly and highly-trained Help Desk IT specialists will be to troubleshoot and resolve your IT issues quickly and remotely, regardless if you’re having complex server troubles or software/hardware problems with your office workstations. Call (877) 608-8647 to join the ranks of our stress-free Long Island Managed Service clients! As a Managed Services client, the solutions to your computer issues will be just a phone call away! A problem occurs & an alert is sent to your dedicated IT Specialist. IT Specialist promptly diagnoses the issue & begins the necessary repairs. The problem is resolved and documented for future reference.
Benefits of Managed Services
Obviously one of the biggest Managed Services benefits is the peace of mind knowing that the complete IT infrastructure that your business relies on will be closely monitored and maintained by a team of highly-trained IT specialists. Managed IT Services pave the way for increased business productivity by providing a stable, efficient IT environment that your employees can utilize to maximize their workday.
Low, Fixed Monthly Rates Predictable IT Costs
No more unpredictable fluctuations in IT service costs. Managed IT comes with a fixed monthly rate.
Reduced Down-time & Risk Reduced Downtime
Continuous monitoring will allow the remediation of potential issues before they develop into full-blown problems.
State-of-the-Art Technology Cutting-Edge Technology
As your MSP, we’ll make sure you have the best IT solutions & technologies to deliver services.
Unlimited Help Desk Support Unlimited Help Desk Support
You’ll have 24/7 access to knowledgeable & friendly IT specialists so you can get help when you need it.
IT Compliance & Security Compliance & Security
We can help you secure data & meet security compliance requirements: PCI, HIPPA, Sarbanes Oxley, etc
Flexible Service Flexible Service
Your Managed IT plan can be scaled to fit the needs of your growing business or even consolidated when you’re downsizing.
Managed IT Services
Help Desk & IT Support
Data Backup & Storage
Hosted Email / Exchange
IT Product Procurement
Cloud & Virtualization
Business IT Services Long Island
IT Consulting for Law Firms
Business Software Consulting
IT Security Consulting
Workflow Automation Consulting
PCI DSS Compliance Consulting
Apple Computer Repair
Product Lifecycle Management
OEM Custom Build / Assembly
Label & Tracking
VoIP phones are becoming more and more popular year by year as more businesses turn to a more integrated approach to technology. VoIP phones use VLAN pathways to sync hundreds of virtual phone lines through one hub. This creates the opportunity for hundreds, even thousands of original phone numbers running through a single phone connection. As companies switch to a more integrated approach with their internet, phone, faxes, etc. VoIP will continue to rise in popularity. Alpha Computer Group offers integrated technologies as your VoIP provider, one of the premier phone service providers for business use on Long Island. If your business is considering switching from traditional copper wire phones to VoIP, we invite you to call us @ (877) 608-8647 and inquire about our VoIP services.
We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget
Alpha Computer Group doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
Part of what makes our managed services on Long Island so exceptional is that we are always available, regardless of time or holiday.
Because Alpha Computer Group is the specialist in the managed services New York and Long Island businesses rely upon, we are dedicated to developing innovative information technology managed services initiatives that help local businesses overcome the challenges that might frustrate other companies. That’s why we never stop developing new information technology managed services such as cloud and hybrid cloud computing, as well as remote managed IT services such as offsite usage monitoring, remotely-managed backup systems, and virtual private networking services. And we are always eager to work with our clients to match new and emerging solutions and technologies to their business needs and opportunities.
Find out what makes Alpha Computer Group the provider of managed services New York and Long Island IT managers, corporations, and small businesses call most often for remote managed IT services, in-house information technology managed services, and sales, support, and repair. Contact us today @ (877) 608-8647.