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Different types of business have their own unique needs when it comes to Business Phone Systems NYC. For business that are looking at new communication set-up, there are overwhelming amount if options available. When you know that there are different types of Business Phone Systems NYC available, you can make best decision for your business. Phone systems are just like any other technologies, in the sense, they have evolved alongside other popular technologies. According to Alpha Computer Group, there are four main types of phone systems available for small to medium business.

 

Key systems

These are pretty old and can be found in many older and small businesses. They are designed to be used for up to 40 users. This Business Phone Systems NYC typically provides only basic features such as hold, line switching, and line management etc.

 

PBX

PBX or Private Branch Exchange is a Business Phone Systems NYC that is based on private phone networking technology and enables the business to manage up to hundreds of phone lines and numbers. This is a good choice for organizations with exceptionally large number of employees and need multiple phone lines. PBX makes it easy for different departments of the organizations to network offices together.

 

Hosted PBX

This is a service where PBX system is hosed and managed by the provider. The entire system is housed offsite. This is a very economic situation since it involves less upfront investment for the company.

 

Centrex

These are essentially specific business features and packages that are developed for business by many major telecommunications provider. These services cost additionally to your monthly bill.

 

Any phone system that you see out there in the market is based on either of the two technologies, i.e. Analog or Digital.

 

                Analog

This technology is used traditionally by landline phone system and is offered by phone companies. It is also commonly referred as PSTN or Public Switched Telephone Network. Majority of business are familiar with PSTN since it uses existing lines strung by telephone companies.

 

Digital

It is relatively new Business Phone Systems NYC technology and uses network connection to transmit voice communication. One of the most common examples of this system is VoIP.

 

Though there are four main systems that exist, recently majority if business are seen increasingly adopting digital systems like VoIP. This has led to essentially merging of Key and PBX together into one platform. Many Business Phone Systems NYC providers are also popularly offering scaled down versions of PBX over network connections and refer to it as Key system.

 

When you are finalizing the new phone system for your company, you should ask your employees and people who will be using the system. Find out the features that will help them perform their jobs better and with best of their abilities. For example you may need wireless devices for some departments to help them better talk to their customers, while other may need more unified communications platform which may even include text and instant message. The best would be to prepare a list of features that your business will need in order to function better and perform well.

Alpha Computer Group
220A Franklin Avenue, Franklin Square, New York, 11010
Phone: 1-877-608-8647 |

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