Long Island Telephone Systems | VoIP | Asterisk PBX | AVAYA

Long Island Telephone Systems, Phone Systems Long Island, Business Phone Systems NYC, Asterisk PBX NYC, Asterisk PBX Long Island, Asterisk PBX Support New York, Asterisk PBX Support Long Island, Asterisk PBX Support NYC, Freepbx NYC, Elastix Long Island, Avaya, Nortel, NEC, Cisco, Shoretel. Computer Systems and Telecom Telephone Systems

We specialize in Business Telephone Systems. We provide digital or analog telephone and voicemail systems, as well as Voice over IP solutions (VoIP). We can also support your existing telephone hardware and PBX or IP-PBX. We are fully staffed with around the clock telephone technicians as well as computer engineers with in depth knowledge of Asterisk, Elastix, Freepbx, PIAF, Avaya, Panasonic, and NortelJust to name a few. Our voice services allow you to take full advantage of the latest in technology. So whether your connecting to the public telephone network via T-1, PRI, VoIP, POT’s, BRI, and etc. or your looking for new service. We have you covered.

 Telephone System (PBX) Features:

Call recording Conference center with virtual rooms
Voicemail SIP and IAX support, among others
Voicemail-to-Email functionality Voice Mail Panel
Flexible and configurable IVR Support for analog interfaces as FXS/FXO (PSTN/POTS)
Voice synthesis support Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols
IP terminal batch configuration tool Caller ID
Integrated echo canceller by software Multiple trunk support
End Point Configurator Incoming and outgoing routes with dial pattern matching
Support for video phones Support for follow-me
Hardware detection interface Support for ring groups
DHCP server for dynamic IP Support for paging and intercom
Web-based operator panel Support for time conditions
Call parking Support for PIN sets
Call detail record (CDR) report Direct Inward System Access (DISA)
Billing and consumption report Callback support
Channel usage reports Support for bluetooth interfaces through cell phones
Support for call queues Operator Panel
Distributed Dial Plan with dundi Voip Provider configuration
Telecom Real Time Fax to email



Business Phone Systems Long Island, Business Phone Systems NYC, Business Phone Systems New York, VoIP Phone Systems New York, VoIP Phone Systems Long Island, VoIP Phone Systems NYC.

Purchasing the right phone system is important for the success of your business. There are many factors that come into play when deciding between a hosted and premises-based solution. Each has its strengths and weaknesses. To make the best decision sign up for a free consultation with an Alpha Computer Group telephone specialist.We can provide you with additional information, tips, and advice regarding your communication needs to ensure you end up with the best phone system for your business.Are you moving, adding offices, adding employees, connecting remote offices, connecting work-from-home employees, or fed up with your old phone system? A new phone system can increase productivity, reduce costs, improve customer satisfaction, and strengthen your competitive position. Call Alpha Computer Group today at (877) 608 – 8647

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Backup & Restore

How reliable is your backup? Would you bet your business on it? At Alpha Computer Group we offer many types of backup and restoring options to suit your business needs. From cloud to on-premise backups. disk to disk backup,and much more.Our service includes image backups, or snapshots of an entire system in just a few clicks with bare-metal and individual file recovery support. Backup and recover Microsoft Exchange, Active Directory, SQL, SharePoint, Oracle and many other application servers. Protect from large disasters, such as flood or fire, by storing copies of your backups in the cloud or at another location. Hard drive failures are relatively common despite significant advances in hard drive technology. According to some manufacturers, about 1-2 percent of hard drives fail each year, and the average lifespan for a hard disk is anywhere from 3 to 7 years depending on the drive’s features and specifications. That is why backing up your data is extremely important. For any hard drive recovery, whether it is a single drive, or RAID please call the data backup and recovery specialist at (877) 608 – 8647.


HARD DRIVE RECOVERY – Disaster Recovery

We specialize in Database Recovery, Desktop Recovery, Email Recovery and more. We offer competitive rates and rush services. Our lab is open 24 x 7. If your server has crashed or your accounting database is corrupt, we guarantee we will save the maximum amount of recoverable data.

Server Data Recovery | RAID Data Recovery | Desktop Recovery | Laptop Recovery | Diagnostic Request | Exchange Server Recovery | SQL Database Recovery | Email/Outlook Recovery | Micro Device Recovery | TAPE/Diskette Recovery

There are two major types of hard drive failures:

1- physical failures, which include read/write head crashes and other mechanical or electrical damage, and 2- logical failures, which include data corruption, accidental file deletion and other non-mechanical issues. If you suspect your hard drive is having issues or is making a clicking sound turn your computer off immediately. Do not try to do any hard drive repairs outside of a clean room as airborne contaminants can further damage the drive. For any hard drive recovery, whether it is a single drive, or RAID please call the data backup and recovery specialist at (877) 608 – 8647.

Hard drive failure? Computer stolen? All of your files would be gone! This is not the case if you have a Alpha Computer Group setup a backup solution first. We will protect your files, data, photos, music, email messages, and more!  Call Alpha Computer Group @ (877) 608 – 8647.

Computer & Network Repair

Computer repair and upgrades can be performed at either our location or we can come to you. We service Servers, Networks, Routers, Switches, Desktops, PC’s and Laptops. We are number 1 at virus removal. We offer complete range of computer maintenance and repair services. We can design your network, secure your systems and provide you on-going maintenance and support. Our 24/7 Advanced Hardware and Networking Monitoring Systems provides our customers with quality network support services to keep your systems running smoothly at all times. We warranty all of our services and components we offer and provide. We also offer remote tech support service for immediate assistance. We do it all from setting up wireless home routers to business networks. We have the knowledge and expertise to make sure your network is fast and secure. We can network anything from computers to telephones.


Computer Repair Services:

Alpha Computer Group offers a complete range of business computer repair and maintenance services including On-Site Computer Repair, Data Recovery Services, Maintenance Service Agreements, Remote Technical Assistance, Virus Removal, Offsite and Onsite Backup and Consulting services. We support all models of Servers, PC’s and Laptops and our repair times are typically half that of our competitors and the same holds true on our prices……..


   Computer and Server Support: 

    Anti-virus and Internet Security Solutions
    Computer Repair
    Email Server and Mobile Device Support
    Data Backup and Recovery
    Office Relocation and Setup
    Memory Upgrades
    Wireless Network Setup and Maintenance
    Server Repairs
    Network Support and Maintenance
    Technology Consulting
    Preventative Maintenance
    Troubleshoot and Repair
    Remote Technical Support Assistance
    Thin Client Computing

Network Support Service:

We are a highly qualified team of networking consultants. You can rest assured that your network will be configured for maximum performance, stability and security. Are you wasting valuable hours maintaining your IT when you should be focusing on your business? Let our experts in IT Support free you from the constant worry and frustrating downtime of computer network related issues. With Alpha Computer Group, leverage technology to grow your business.

Computer Network Installation and Support:

Advanced Routing Network & Internet Security
Data Center Design
Scheduled Maintenance

LAN & WAN Host & Server Monitoring
Storage Area Networks
Microsoft Active Directory

Wireless Networks
Content Filtering

VPN and Remote Access
Patch & Hotfix Management

File Sharing Resource Sharing
On-site Engineering Response
Backup & Restore Management

Network Monitoring
Performance Reporting

Expert Network Design
Security Patch Management

Asset Management
Desktop Agent Schedule

Network Documentation
Network Cabling


Alpha Computer Group offers to pick up and drop off your computer at your place of business or your home, relieving you of the hassle of bringing a computer to a repair center. Or we can do repairs on-site so that you can watch as we fix the problems with your computer, server, router, network, or whatever technological equipment you have. Call Alpha Computer Group at (877) 608 – 8647.